Pros
Benefits are above average for a company of their size. Nice 401k match, good insurance, generous PTO, fully remote. The product is simple compared to most enterprise software. AEs don’t need any technical or industry-related knowledge to sell here. SDRs generate opportunities fairly well. Middle managers want AEs to cold call but it’s not the main lead source. Post-sale responsibilities for AEs are super light. Another team handles the lengthy implementation process. Account managers retain and upsell customers. If your customers churn after your commission hits, you aren’t impacted at all.
Cons
Compensation is below industry-standard, especially for non-sales roles. Promotion paths are not transparent or based on performance. Leadership focuses on new revenue, not employee development or retention. Quota attainment is bleak and turnover is very high on the enterprise sales team. Over a dozen AEs have quit or been fired in 2021. Favoritism is common on the enterprise team. Middle managers pass unassigned, hot leads to 1 or 2 top producers. They are also ineffective at coaching under-performing AEs. Guess it’s easier to just hire new ones. Every month is the most important sales month. AEs get commission checks 45 days after EOQ though. Product innovation has stalled. New products are not being released. They’re tweaking/renaming the same products they’ve offered for years. Hopefully, that $14.5M funding will make things better. I doubt it’ll be that brilliantly simple though.
