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American Heart Association

Engaged Employer

Started great, went downhill quickly - IT - National Center American Heart Association Employee Review

1.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Great mission - saving lives

Cons

Senior Management is the worst I've experienced at any company. There is no accountability, only finger-pointing and scapegoats (at the lower levels). It's not what you know, it's who you know. If you do your job well, they will try to get you to do everyone else's job, and if you can't do your job - brown nose enough and you'll get promoted. Turn over rate is high and growing. Much of the outstanding efforts by the non-management employees, goes unnoticed and unappreciated; while many managers take the credit. Micro-management permeates this organization.

Explore other reviews about American Heart Association

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The American Heart Association is a great place to work. Throughout my tenure, I’ve had the opportunity to grow professionally while supporting a mission that truly makes a difference. I especially appreciate the organization’s commitment to work-life balance and its supportive culture. I’m proud to be part of the AHA family.

Cons

I do not have any cons

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

This organization makes internal mobility a priority by focusing on career conversations with staff, their learning and development platform, recognition of great work, mentoring programs, and opportunities for employees to connect outside of their roles. It's a mission-driven organization where staff feel that their opinions are valued and that the work that they do is important, no matter their role. Incredible leads in the C-suite and regions that use feedback to drive change and results. When they say competitive pay from other non-profits, they mean it.

Cons

Department structure can be kind of confusing at times. Several training and development teams for systems, so it's hard to know who to go to first. Limited clarity on the structure of the Technology support teams. Always introducing new systems into the organization for efficiency, except certain aspects of existing software are not being maximized to their full potential. Multiple systems cause overwhelm for new hires as they start since there is no central location ("one-stop-shop") for them to find their resources.

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