Pros
The work supports patient care and can be meaningful. When I started, I believed ARUP was a company where I could build a stable, long-term career. There are also many different types of laboratory and support positions within the organization.
Cons
My recent experience was a far cry from the company I joined in 2022. Training and regular productive work were blended together, making it difficult to learn while also keeping up with a demanding workload. I was required to remain on an extended early-morning training schedule, even after explaining that later hours would better support my ability to function and perform consistently. My requests for later hours were denied. I was later told that I was behind compared with my peers. After mistakes occurred under the pressure of the heavy workload, I raised concerns about how the work was structured and was told that this was simply how the lab was run. Rather than receiving a realistic training plan, adjusted schedule, or meaningful support, I was eventually told to find a lateral position or face termination. The internal transfer and accommodation process has also been stressful and poorly communicated. Requests for information about lower-stimulus work environments were not fully addressed, and communication between HR and the third-party leave administrator has been unclear. I have repeatedly had to follow up to determine who was responsible for forms, what documentation was outstanding, and what options were actually available. Employees who are struggling should receive clear expectations, useful feedback, and a reasonable opportunity to improve. They should not be compared with peers without consideration of whether the training structure, schedule, workload, or disability-related needs are affecting performance.