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Arup Laboratories

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Arup Laboratories reviews

2.4

26% would recommend to a friend

(779 total reviews)

Andy Theurer, BS, CPA

6% approve of CEO

26% positive business outlook

Arup Laboratories has an employee rating of 2.4 out of 5 stars, based on 779 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Arup Laboratories employee rating is 30% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

779 reviews
1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues are mostly wonderful and have a spirit of dedication that senior leadership has not earned and does not deserve.

Cons

I wasn't there very long but from the many conversations I had with long time employees, ARUP has fallen far and fast. I can't even tell you how many times I heard someone say "this isn't the company I loved" or "this isn't who we used to be." (I am attempting to stay vague because management is paranoid and retaliatory.) It's a shame. From what I can tell, it used to be a great place to work. Then the C-suite started focusing on numbers above all else and threw the five pillars of culture and values away. The return to office order has been incredibly unpopular, but it is strictly enforced. They have never produced numbers to show that the staff is more productive in the office, in fact, all the metrics we were given showed incredible growth and they recently had a big party to celebrate reaching $1 billion in revenue. So that must mean they don't understand how to measure employees' worth unless they can see you sitting in a chair 40 hours a week and babysit you to ensure they get their pound of flesh out of you. (Prepare for your arrival/exits to be tracked.) But, if you have extra work and stay late, that doesn't count because extra work is a "perk" of having a job in this economy. They claim to always put patients first and brag about being a nonprofit, but threw a big party for reaching a revenue goal, not for reaching a goal that would benefit patients or clients. That seems telling. They claim to care about the environment, but they make everyone sit in traffic twice a day, burning fuel and polluting Utah's already bad air, to take video calls and attend meetings that have nothing to do with the workload. They claim to care about employees, but morale is at an all time low. The onsite clinic is so booked out that it's useless and the free gym is right near where the sewer keeps backing up, so that's unpleasant. The anonymous internal speak up portal is not anonymous and some who have sent feedback have been fired or harrassed until they quit. As other reviewers said, they are panicking over the low reviews on here and are trying to figure out how to game the system rather than fixing what's wrong.

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like a rigid, low flexibility workplace and being onsite with your butt in a chair for 40+ hours a week this place is for you.

Cons

No flexibility management with low EQ Old school CEO who probably doesn’t believe in science Benefit package is overstated - 30+ day wait for an appointment at the family health clinic They’re rolling out a directive internally to boost Glassdoor ratings, incentivizing people for leaving good reviews - that should tell you everything you need to know.

1.0
Jul 16, 2026

Leadership Is Driving Talent Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dedicated coworkers who do their best despite increasingly difficult conditions.

Cons

The return-to-office policy is a prime example of leadership being out of touch with today's workforce. Rather than embracing flexibility that has become standard across much of the industry, management has doubled down on an outdated approach that appears to be driving employees away rather than encouraging engagement. Attrition has become a serious problem. Experienced employees continue to leave, taking years of institutional knowledge with them. The organization does not appear capable of replacing talent at a pace that keeps up with departures, leaving teams understaffed and forcing remaining employees to absorb additional responsibilities. Instead of contemplating ways to fix this problem, HR is trying to conceptualize an incentive to get employees to leave positive glass door reviews to aid in recruitment. (So keep an eye out for a flood of positive reviews, they may be up to something) Employee morale is among the lowest I have seen. There is a widespread feeling that leadership, particularly the CEO, is more focused on enforcing policies than understanding the impact those decisions have on employees. Employee well-being often feels like an afterthought. Compensation for technical professionals is significantly below market rates (about 30% for my particular area of expertise). The expectation seems to be that employees will accept below-market salaries while taking on increasing workloads. This may have worked in the past when the company culture and benefits were above average, but it doesn't work anymore. Annual raises are insufficient and do not keep pace with inflation or the rising cost of living. Employees effectively experience a decrease in purchasing power year after year. Benefits are no longer competitive. What may have once distinguished the company from other employers in the biotech and laboratory industry has largely disappeared as competitors have improved their offerings and ARUP's have deteriorated Staffing shortages, low compensation, and rigid workplace policies create a cycle that makes retention increasingly difficult. TLDR: Overall This company appears to be losing valuable employees because of decisions that prioritize control and cost savings over retention, flexibility, and employee satisfaction. The loss of institutional knowledge is becoming increasingly visible, while compensation and benefits fail to provide a compelling reason to stay. Unless leadership changes course, I believe recruitment and retention challenges will continue to worsen.

Viewing 1 - 3 of 779 Reviews

Glassdoor has 794 Arup Laboratories reviews submitted anonymously by Arup Laboratories employees. Read employee reviews and ratings on Glassdoor to decide if Arup Laboratories is right for you.