Burnout factory. The worst of what corporate employment has to offer. - Anonymous employee AssistRx Employee Review

1.0
Aug 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The lake has lots of turtles.

Cons

Lots of BS "good" reviews getting posted lately, I imagine that's just damage control. Time for some truth. Potential employees, you must read this carefully: Every con you read on other reviews holds true, except the shills saying "no cons". Let us begin: PMs, BAs, Devs, DBAs, QAs, et al: You must take your laptop home. Expect to stay in the office until 3 am on a regular basis. You better answer that email at 10pm. Company lacks direction- this is shown because of the ever-changing focus of the company. They claim they "help patients" but all they really do is leech off of big pharma. The two owners do not run the place- the CTO does. His policy is to understaff the place, overwork who is there, and chuck you to the curb after you've burnt out. He's consolidated lots of non-tech units under his umbrella in pursuit of that bonus. For the above reason, I have chosen "does not approve of CEO" because the CTO runs the place. Recent PTO policy changes have employees who leave on good terms losing half their PTO; this was put into place to address the horrific 1.8% per week turnover rate. As others have said, there is a tendency of managers/directors to put down ex-employees who leave on good OR bad terms. It's immature. Also, the pay is terrible. I'm uncertain as to how deep into salary I can get here and still get this review posted, but I'll keep it high altitude: every job there is at least 10% under market based on a 40 hour week, and when you factor in how many people are working 50 at work and 20 more from home, that 10% becomes higher. There are no boundaries between your employment and your life at AssistRX. There is no work/life balance. When you think of companies abusing the "salaried pay = unlimited work hours", this company could be the poster child for the concept. P.S. All the bad reviews on Glassdoor are true. This company does not value your work. This company does not value its staff. It makes a show of it with the free beer/snack schtick but it's a lot nicer to not be afraid of termination every day. Unless you like living in fear under the worst that corporate culture has to offer, this place is a must-avoid.

Explore other reviews about AssistRx

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Significant opportunity to grow at a company with real momentum in the life sciences services space; The work genuinely matters by helpful patients access life-changing therapies; Teams are collaborative and open minded to big ideas that can transform what the organization delivers; Leadership is focused on team member success and career growth

Cons

Fast moving environment is not ideal for those who need significant structure; With rapid growth, cross organizational alignment takes effort by all stakeholders; The space we serve is complex and takes work to educate prospects and talent.

1
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is pretty much all this company has going for it.

Cons

Everything else Lack of communication, each "team" is allowed to incorporate "company policy" however they want - or honestly not follow it at all. There is no over site from AssistRx, the team directors are allowed to do whatever they want it seems, even when employees voice concerns about lack of communication, lack of clarity, lack of consistency, etc there is no one to really report this to. Everything is done half baked, they (AssistRx) released new resources this year where you can report concerns, client contract violations, ask compliance questions, etc. It looks great on the email, but when you go to use any of the resources "access required" message appears, you request the access and it never comes..... very interesting.

1
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