Management treats employees with no respect - Processing Assistant Axos Bank Employee Review

2.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Vacation / PTO Bank holidays

Cons

No formal training High turnover No team culture Horrible management No leadership Low pay No room for growth

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Axos Bank Response
5y
Sorry to hear this, and especially sorry to hear you found our training programs lacking. It depends on the department, of course, but we have quite a few formal, comprehensive training programs at Axos. Our Junior Credit Analyst program is an immersive, rotational training program for early-career graduates looking to get their start in the world of finance. And our Contact Center offers an intensive training program for new recruits. As for our culture: we have a very distinct culture -- it's meritocratic and entrepreneurial -- but it's not for everyone. If you prefer being told what to do to taking the initiative to propose innovative, fact-based solutions, if you prefer 9-to-5 to putting in extra effort, then (a) Axos won't be your cup of tea and (b) you'll also probably miss out on the lucrative performance-based bonuses that can make working here extremely rewarding.

Explore other reviews about Axos Bank

5.0
Jul 13, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work, I really enjoyed it.

Cons

None that I can think of

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Axos Bank Response
3d
Thank you for sharing your experience as an intern at Axos. We’re pleased to hear that you enjoyed your time with the company and found it to be a positive place to work. We hope your internship provided valuable experience, practical skills, and professional connections that will support you throughout your career. Thank you for being part of the Axos team, and we wish you continued success in your future endeavors.
5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers are highly competent – they really make it easier for people to stay organized and work efficiently. A big part of my job is managing escalations and making sure daily operations run smoothly, so there’s never a boring day. The environment is friendly and supportive; it’s obvious that people care about their work and one another.

Cons

The workload can get heavy, so strong time management skills are essential.

avatar
Axos Bank Response
3d
Thank you for your review! We're happy to hear that the team environment and leadership have made such a positive impact on your experience. We take pride in building a culture where people are engaged, supported, and genuinely care about each other's success. We'll also take note of the feedback on processes and workload as we continue to improve. We're lucky to have dedicated employees like you on the team!
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