Bad product, poor management - Anonymous employee Backbase Employee Review

2.0
Sep 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

International atmosphere. Young team. Many opportunities to expand knowledge. Decent benefits. Potentially nice product line. Challenging environment.

Cons

Activities in the consulting department mean slinging crap at customers and then cleaning up the mess. Product with no clear vision and no attention to real customer needs. Product management is nearly absent and focuses only on short term needs. Upper management treats employees identical to the customers: fail to deliver on promises and just keep lying until they're bled dry. This leads to a huge knowledge and a long line of angry customers. Only positive information on the net you can find about this company is from their own website. The fact that staff reviews here mention they "do not want to share" the cons should be a red flag too.

Explore other reviews about Backbase

5.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

One of the best jobs I've ever had. Unfortunately my role got cut due to layoffs but I would have stayed here for years if that weren't the case. Great autonomy to employees, great collaboration, communication and organization. Good leadership.

Cons

Unexpected rounds of layoffs, but it was the case in tech for a while.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

not many exist for sales execs in the US

Cons

lack of product fit in US market, leadership changes direction and strategy often, sales rigor is off the charts (MEDDPICC on steriods, etc)

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