Great people, but poor management holding back the company - Anonymous employee Backbase Employee Review

2.0
Dec 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many highly skilled and smart professionals make this an interesting place to work, learning from peers, technically inspiring. Good atmosphere on the work floor, folks are kind and very supportive of each other. Good support from HR, flexibility to deal with personal circumstances.

Cons

The company is too much sales/opportunity-driven to make this a sustainable product development organization. R&D is suffering the most: no product vision, no attention for technical debt, no consistent roadmap. Only one good product manager on board which is not enough for all the Scrum teams. Roles keep on changing, unclear/mixed responsibilities, micromanagement from the top down. Due to all this, attrition is incredibly high; it seems they can only get people from abroad where they don't know the company's reputation yet. Such a pity because the product and the technical staff provide a lot of potential.

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Backbase Response
11y
Want to let you know that I do share your concern about the challenges. 2014 was not a really good year for some RnD teams. So what are we doing to make things better in 2015: 1) we have simplified the organisation into two Tribes: the CXP and the DBP tribe - and within these Tribes autonomous squads, 2). On the tech side there is great new stuff happening within the CXP team, preparing the 6.0 architecture - just check-in with BartdH of Niels for an update. And on the DBP side, that team is doing really cool stuff - both server (micro-services / dockersrs) and client side (angular - web components) - check in with guys like Bennie, Dragos and Ben to get an update. 3). We are making steady progress in improving the management structure - ask Joost or Maiia. I have coffees with a lot of people in Backbase that have ideas or concerns. Just ping me and we can chat in person - and see how we can improve things. Thanks! Jouk

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