Lots of manual spreadsheets, internal meetings, micromanagers and fluff - Anonymous employee Backbase Employee Review

2.0
Jan 2, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented, friendly and helpful local team members in the US. The use of smart tools, apps and technology stands out. Flexibility to work fully remote. Decent employee benefits and pay.

Cons

Very high employee attrition. This is not surprising, given some of the following: - An awful lot of manual spreadsheets, internal meetings and confusing reporting structure. - Too many cooks in the kitchen. Every department here in the US has it's own boss in Amsterdam. Sales reports to someone else than the marketing team does. Customer success has its own boss in Amsterdam as well and they report into another VP than the engineering teams do. The HR team has its own leader in Amsterdam as well. The list goes on. And on a regular basis these bosses are not on the same page. - And all those bosses in Amsterdam like to be in control and think they know everything better. Even if your job title is Regional VP or Director, don't think you have a lot to say. You get directed and overruled quite often by the Sr. Managers overseas. - When looking for career advancement, is has been my observation that management often looks for outside new candidates first instead of looking at the existing employees. There are so many talented people overlooked this way. - A very high workload and pressure most of the time. Because of the high employee attrition, the feeling of being understaffed and overworked is a consistent factor.

Explore other reviews about Backbase

5.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

One of the best jobs I've ever had. Unfortunately my role got cut due to layoffs but I would have stayed here for years if that weren't the case. Great autonomy to employees, great collaboration, communication and organization. Good leadership.

Cons

Unexpected rounds of layoffs, but it was the case in tech for a while.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

not many exist for sales execs in the US

Cons

lack of product fit in US market, leadership changes direction and strategy often, sales rigor is off the charts (MEDDPICC on steriods, etc)

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