Good company, horrible owner - Web Advisor Bluehost Employee Review

3.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay You can learn what you want about hosting Each agent gets a hosting account and a free domain Computers are nice with dual monitor setup

Cons

Endurance International group bought Bluehost a few years back and that was when things started to go downhill. Support WAS highly rated, employees were happy but once taken over it was all about cleaning house. Endurance pushed so many unprepared products that hadn't even gone through beta testing and by pushing those through it ruined Bluehost. Agents were forced to sell new hosting platforms but they were no where near ready for the market yet. There were really strict rules about time management recently. They go through stages. At one time you were required to send customers to surveys to help the decline of Bluehost's reputation, then it was all about sales and you had to try to meet specific goals. There was rarely follow up from coaches and managers. There are some backdoor deals with the Endurance stocks that really put a sour taste in my mouth. There are tons of cutbacks including the recent announcement of the Orem, UT closure to 'SAVE MONEY.' Agents in the new location get less pay and everyone in Orem is getting let go. As an agent, you do the same amount of work as about 5 people at other hosting companies. They tried to role out a new commission structure but since it had taken too long to work out the bugs, they bagged the idea and gave everyone a 25 cent raise. Most agents took a huge cut by staying with the old system.

Explore other reviews about Bluehost

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Bluehost is a company where people are trusted to lead, innovate, and make a real impact. We’re building AI‑driven solutions that empower millions of small businesses, and the culture is collaborative, supportive, and focused on growth.

Cons

None come to mind---Bluehost is doing great.

5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at Bluehost. The company genuinely cares about its customers and invests heavily in supporting small business owners, which makes the work feel meaningful. Leadership is approachable, transparent, and open to feedback, and I’ve had strong opportunities to grow professionally through increased responsibility, cross-functional projects, and leadership development. The culture is collaborative and supportive, especially across teams. There’s a strong focus on continuous improvement, data-driven decision making, and empowering employees to bring ideas forward. Work-life balance is respected, and flexibility is treated as a norm rather than a perk. Bluehost is a great place to work if you enjoy problem-solving, collaboration, and being part of a company that supports entrepreneurs and small businesses. I’m grateful for the growth opportunities and the people I get to work with every day.

Cons

Like any large, fast-moving company, priorities can shift quickly, and there’s always a lot happening at once. This can be challenging at times, but it also creates opportunities to learn and stretch.

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