Great entry level job but becoming the fast food equivalent of a hosting company - Web Advisor/Technical Support Engineer/L1 Bluehost Employee Review

2.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Great way to get your foot in the tech field, they have lowered their standards so pretty much anyone can get hired. Provides environment to troubleshoot and become more familiar with Linux. Pay is all right, but not great and once you start to move up the increases aren't very much. PTO/Benefits are all right, better than nothing I suppose.

Cons

For level 1s, you have to be a good salesmen and recommend products for nearly every call/chat. Call center job, so you deal with annoying customers sometimes. No incentive to move up, ie L2, L3. When you make more in commission then you would by getting promoted, no reason to move up. All EIG cares about is reaching their goal, Build to a Billion, and will do whatever it takes to achieve it. Culture there is crap now and has super high turnover rate.

Explore other reviews about Bluehost

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Bluehost is a company where people are trusted to lead, innovate, and make a real impact. We’re building AI‑driven solutions that empower millions of small businesses, and the culture is collaborative, supportive, and focused on growth.

Cons

None come to mind---Bluehost is doing great.

5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at Bluehost. The company genuinely cares about its customers and invests heavily in supporting small business owners, which makes the work feel meaningful. Leadership is approachable, transparent, and open to feedback, and I’ve had strong opportunities to grow professionally through increased responsibility, cross-functional projects, and leadership development. The culture is collaborative and supportive, especially across teams. There’s a strong focus on continuous improvement, data-driven decision making, and empowering employees to bring ideas forward. Work-life balance is respected, and flexibility is treated as a norm rather than a perk. Bluehost is a great place to work if you enjoy problem-solving, collaboration, and being part of a company that supports entrepreneurs and small businesses. I’m grateful for the growth opportunities and the people I get to work with every day.

Cons

Like any large, fast-moving company, priorities can shift quickly, and there’s always a lot happening at once. This can be challenging at times, but it also creates opportunities to learn and stretch.

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