Great opportunity with input - Customer Service Manager (CSM) Brainsell Technologies Employee Review

As a small company, each employee has exposure to all the workings of the company, and as a result, each employee has the opportunity to contribute across the board.

This is not a 9-5 place which doesn't work well for some folks who prefer that type of work commitment.

At one point in time, they structured the commission breakdown in favor of AEs. They've since scaled it back entirely without increasing base pay.

- Kept a buyout that was a massive shift to the business secret from all employees (even sales leadership) - Asked employees to leave 5 star glassdoor reviews in attempt to hide from the negative ones that tell the real story - Can't hold down sales hires because their pay is atrocious, their business model doesn't work, and they don't provide proper onboarding - Expect employees to manage hundreds of accounts without providing proper resources - Expect employees to work early mornings and late nights and weekends regularly - still doesn't provide proper employee benefits. As a MA-based company, that should be embarrassing