employer cover photo
employer logo
employer logo

Brainsell Technologies

Engaged Employer

Would not reccomend - Customer Success Manager Brainsell Technologies Employee Review

1.0
May 15, 2023
Recommend
CEO approval
Business Outlook

Pros

* Polite in the interview process

Cons

* Pretty much after interview everything is a con, They are not professional senbding you feedbacks, while the CEO seems over-friendly, none of them are to be counted on. They give false hopes and keep you in the pipeline for longer. wouldn't recommend to anyone. They talk about inclusion,but you can't see it in the company culture.

avatar
Brainsell Technologies Response
3y
Thank you for sharing your feedback. We'll take these concerns into account and make improvements to ensure better communication and manage expectations more effectively in the future. Regarding our company culture, we deeply value inclusion. While we acknowledge your perception that our culture does not reflect this value, we are committed to actively assessing our practices and making necessary adjustments to align with our stated commitments. Your comments serve as valuable input for us to enhance our processes and work environment. If you have any additional details or suggestions, we encourage you to reach out to us directly.

Explore other reviews about Brainsell Technologies

5.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

As a small company, each employee has exposure to all the workings of the company, and as a result, each employee has the opportunity to contribute across the board.

Cons

This is not a 9-5 place which doesn't work well for some folks who prefer that type of work commitment.

1
1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

At one point in time, they structured the commission breakdown in favor of AEs. They've since scaled it back entirely without increasing base pay.

Cons

- Kept a buyout that was a massive shift to the business secret from all employees (even sales leadership) - Asked employees to leave 5 star glassdoor reviews in attempt to hide from the negative ones that tell the real story - Can't hold down sales hires because their pay is atrocious, their business model doesn't work, and they don't provide proper onboarding - Expect employees to manage hundreds of accounts without providing proper resources - Expect employees to work early mornings and late nights and weekends regularly - still doesn't provide proper employee benefits. As a MA-based company, that should be embarrassing

1
See reviews by: Helpful|Rating|Date|All