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Canon ITS

Part of Canon

Is this your company?

GREAT Company ~IF~ you can get hired for an ENTRY LEVEL position. - Anonymous employee Canon ITS Employee Review

5.0
Mar 20, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Canon is ROCK SOLID when it comes to stability. They hardly flinched during the recession and still managed to actually grow. Canon is now the #1 camera manufacturer on the planet and they are striving to be the same in many other areas of the electronics market.

Cons

Thier hiring practices are a little dishonest. Canon posts ALL open positions on their website, however, unless it is an entry level position it is highly unlikely you will get hired. Yes, they will bring you in for many interviews and waste your time, then not hire you. Here's the catch. Canon ITS is in a large military community. So they are smart. They hire ex-military who can afford to take an entry level hourly pay because they have a second income. When it comes time to promote they can pick from the experienced entry level candidates. This effectively eliminates non-entry level candidates from ever being hired. This discriminates against the civilian population because there is little or no chance for anyone to apply for a non-entry level position and actually be hired. The perception is maintained as they allow a handful of external applicants go through the process, with little or no intent to hire them. The ex-military are given an unfair advantage simply because they have two incomes and can afford to start with entry level employment. It also benefits Canon because most do not need to participate in the full benefits packages because most ex-military have military benefits...

Explore other reviews about Canon ITS

5.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Love the community so much

Cons

I wish the insurance would offer more things for the price

3.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work is offered M-F. Good benefits. Good job if you enjoy repetitive work. Good work culture. Helpful and friendly coworkers. They make sure to help get new employees prepared for taking the first phone call which can be daunting. It's the only call center job I've worked but people with lots of calls center experience told me that it's more pleasant compared to other call centers.

Cons

They tend to be understaffed. Better make sure you're consistently getting a good handle time because they will get on your back if you don't. They used to do a thorough job of providing in person training but ever since the pandemic the training is exclusively online which doesn't provide all the context necessary for learning how to manually operate certain products. The same goes for employee appreciation which went downhill post pandemic.

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