Is Carnival Cruise Line a good company to work for?

Carnival Cruise Line has an overall rating of 3.6 out of 5, based on over 1,222 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 67% of employees would recommend working at Carnival Cruise Line to a friend and 71% have a positive outlook for the business. The best reviews about Carnival Cruise Line have been left by employees working as Business Analyst , Casino Dealer and Casino Sales and Support remote .

Does Carnival Cruise Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Carnival Cruise Line employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Carnival Cruise Line. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Carnival Cruise Line?

67% of Carnival Cruise Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carnival Cruise Line 3.2 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Carnival Cruise Line?

Personal Vacation Planner (61) , PVP Personal Vacation Planner (50) , Photographer (30) , Casino Dealer (18) , Bartender (16) , Sales Associate (16) , Fun Expert (13) , Musician (13) , Business Analyst (12) , Casino Sales and Support remote (12) , Finance Specialist (12) , Manager (12) , Guest Service Associate (11) , Server/Waiter (11) , Customer Service Representative (10)

What are the pros of working at Carnival Cruise Line according to real employee reviews?

"good benefits but thats about it." ((in 56 reviews)); "You meet lots of great people and guest services are officer level and get free shore excursions" ((in 34 reviews)); "Great culture, you learn a lot about the cruise industry" ((in 33 reviews)); "Discount cruises, work from home" ((in 23 reviews)); "The training was great and so where the trainers and co" ((in 19 reviews))

What are the cons of working at Carnival Cruise Line according to real employee reviews?

"Long hours and never day off" ((in 54 reviews)); "Bad management, only friends are getting promoted" ((in 33 reviews)); "There’s basically no work life balance and everybody encourages you to work extra long hours all the time." ((in 18 reviews)); "Too many assistant supervisors and managers" ((in 9 reviews)); "Get time off but you can never get approved." ((in 9 reviews))

What are the top reviewed Carnival Cruise Line locations?

Miami , Miramar , Doral , Orlando , New York , Los Angeles , Houston , Miami Beach , Atlanta , Jacksonville , Tampa , Dallas , Fort Lauderdale , Port Canaveral , Long Beach , San Francisco , Colorado Springs , Baltimore , Kissimmee , Albany , Florida City , Florida , Florence , Mobile , Chicago , Jamaica , Miami , Seward , Miami , London

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Carnival Cruise Line

Carnival Cruise Line reviews

High pay disparity despite billion-dollar status - Resolution Specialist Carnival Cruise Line Employee Review

3.0

May 14, 2026

Resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Billion dollar company that pays workers pennies.

Cons

No bonus pay, high call volume, and employee discount is calculated in a way that you could find a lower price with the right promotion.

Carnival Cruise Line Response

1mo

Thank you for sharing your feedback and for your contributions over the past year. We’re sorry to learn that aspects of your experience did not meet expectations. We take concerns around compensation, workload, and benefits seriously and are continuously working to improve the overall employee experience. Your feedback is appreciated.

Explore other reviews about Carnival Cruise Line

5.0

Jun 23, 2026

Pvp personal vacation planner

Recommend

CEO approval

Business Outlook

Pros

Unlimited earning potential. Great training.

Cons

Working remote requires a lot of self motivation

Carnival Cruise Line Response

Thank you for your feedback and for your years with Carnival Cruise Line. We're pleased to hear you value the training and earning potential available in the PVP role. We also appreciate your perspective on the importance of self-motivation in a remote work environment. Insights like yours help us continue supporting our teams' success. Thank you for being part of the Carnival team.

5.0

Jul 15, 2026

Casting and booking coordinator

Recommend

CEO approval

Business Outlook

Pros

I believe there are excellent opportunities for career growth and development within my team and across the company. I feel supported by both my leadership and my colleagues, which creates a positive and collaborative work environment. The company demonstrates a genuine commitment to diversity and inclusion by fostering a culture where everyone feels valued, heard, and safe.

Cons

Because many processes involve coordination across multiple departments, delays in one area can occasionally impact overall timelines. Additionally, as much as I feel support from my team and department on land, I can only speak on that. A shipboard career faces its own challenges.

Carnival Cruise Line Response

Thank you for taking the time to share your experience. We're thrilled to hear that you've found strong career growth opportunities at Carnival Cruise Line and that you feel supported by both your leaders and colleagues. Creating an inclusive environment where team members feel valued, heard, and empowered is incredibly important to us. We also appreciate your feedback regarding cross departmental processes and collaboration. Insights like yours help us continue improving how we work together across the organization. Thank you for being part of the Carnival team and for all that you do.

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Carnival Cruise Line

High pay disparity despite billion-dollar status - Resolution Specialist Carnival Cruise Line Employee Review

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