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Carnival Cruise Line

Engaged Employer

Will work you and expect you work for free. - Personal Vacation Planner Carnival Cruise Line Employee Review

1.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Starting at 10:50am so you have the morning to do what needs to be done. Flexibility if you achieve the highest level of sales. The benefits! They are very good take advantage! Building your tool box. This job will help you obtain all the skills you need to start your own successful business. They will train you like a razor sharp knife on all BDMS (business development manager/ sales) aspects including CRM.

Cons

Payment structure is a loan with accruing interest for the company. (the reservation cancels they keep the penalty of the reservation *which can be the deposit 25% of the total or 50% or 75% of the total payment) But you get 0 and a negative! Ill explain below. If your reservation cancels you lose all payment for it and the tier you achieved is in jeopardy which can cost you $250+ and even lose your job. So for example if you are at 50 bookings (sales) for the current month and you have a cancellation in the month you are at 49 bookings. The tier is for example 50 which bumps your pay from $25 a reservation to $29 a reservation you lose the bump up which, in this case is $200 plus the amount you are currently in for the booking. If you're getting paid at $59 a booking you lose the $59 and any additional bonus like upset and insurance. If you sold that booking when you were in a tier of $29 a booking you're losing an extra $30 +++.... its a huge loan in reverse for the employee but, a payday for the bottom line of the company.... Yet the company talks about always putting the employee first and family first. Listen dont be blinded by the negative review go there and see yourself. Expected to go ABOVEEEE and beyond hitting 100% of your quota is never enough. You will do time wasting jobs like customer service for the customer service department. Instead of prospecting your leads.. Then you will be asked why you didn't dial more. It's a double edged sword because if you service you can build rapport...which, can lead to a sale.. However, if you want to do a sales call and rush the customer you lose out on a rapport building phone call and get a bad customer service review. You will be micro managed and reprimanded if you don't come to work on weekends... the management randomly throws out weekends to work because the sale closes however they extend it until the follow day... If you work later hours you have a chance to get on an inbound line and get free leads which you can convert to sales easier than someone who works the normal hours. They speak highly of the agents who always stay late and convert after hours. The awards get cheaper every year no matter how much revenue you produce. The office is dirty and air vents full of dust. You no longer have to wear professional attire but they expect professionalism. People come to work in sandals with toes out and tank tops and jerseys on. Don't expect to be treated like a Business developer even though they preach this is your own business. They offer 0 to 1 sales motivation training they offer 100 sales demoralizing meetings per month though..... They sell you benefits that work for management in a very eager way and have all management at meetings to make sure they can see if you disagree and then have a private meeting that goes no where.

Explore other reviews about Carnival Cruise Line

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited earning potential. Great training.

Cons

Working remote requires a lot of self motivation

avatar
Carnival Cruise Line Response
3w
Thank you for your feedback and for your years with Carnival Cruise Line. We're pleased to hear you value the training and earning potential available in the PVP role. We also appreciate your perspective on the importance of self-motivation in a remote work environment. Insights like yours help us continue supporting our teams' success. Thank you for being part of the Carnival team.
5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I believe there are excellent opportunities for career growth and development within my team and across the company. I feel supported by both my leadership and my colleagues, which creates a positive and collaborative work environment. The company demonstrates a genuine commitment to diversity and inclusion by fostering a culture where everyone feels valued, heard, and safe.

Cons

Because many processes involve coordination across multiple departments, delays in one area can occasionally impact overall timelines. Additionally, as much as I feel support from my team and department on land, I can only speak on that. A shipboard career faces its own challenges.

avatar
Carnival Cruise Line Response
2d
Thank you for taking the time to share your experience. We're thrilled to hear that you've found strong career growth opportunities at Carnival Cruise Line and that you feel supported by both your leaders and colleagues. Creating an inclusive environment where team members feel valued, heard, and empowered is incredibly important to us. We also appreciate your feedback regarding cross departmental processes and collaboration. Insights like yours help us continue improving how we work together across the organization. Thank you for being part of the Carnival team and for all that you do.
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