Love the Company - Customer Service Representative (CSR) Centene Employee Review

Supportive manager, excellent training program, Helpful team culture, well structured onboarding, positive company culture.

No significant cons so far. As with any new role, there is a lot of information to learn during onboarding, but the training has been well structured, and my team has been very supportive.

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.