Some caring individuals amid toxic leadership - Software Developer Christian Care Ministry Employee Review

benefits, the people, training and self development

contact center environment is very stressful, but that is normal

The organization strives for excellence in a Christian culture and mission. Efforts are being made to modernize the technology stack, diversify product offerings, and improve customer/member experience. Benefits are relatively standard, with 4% match, decent PTO accrual, etc.

Executive Leadership, especially CEO, is a rotating door, and the organization struggles to maintain continuity across departments, with communication often lacking, leading to misalignment in efforts and initiatives. Lean teams (leaders and staff) are often over-worked and under-supported. The flagship product (Medishare) is your only healthcare option, which while free to employees, may not be the best solution as an employee with unique health considerations. The company faces many challenges to grow its product offerings or market share, which has led to layoffs in recent years and teams are expected to “do more with less”, primarily with AI.