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Christian Care Ministry

Engaged Employer

Political and Chaotic - Training Christian Care Ministry Employee Review

1.0
Nov 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Some teams, such as the finance team, have a great culture. This is because the individuals on the team are good workers and the managers are great drivers of culture. Be warned. This is rare and does not reflect the ethos of the organization as a whole. There are several passionate people who have a vision for Medi-Share and who fight to make it a useful product.

Cons

This is the most politically volatile place I have ever worked. There is a veneer of Christian politeness, but the hostility and distrust simmering under the surface make it impossible to get anything done. If the COO is offended, the whole team can expect to be upended. I went through more reorganizations than I can count in the time I was there. (A reorg every 2 months or so--I honestly don't remember how many.) Everyone shows up 15 minutes late (at the earliest) to every meeting, if they bother to show up at all. To be fair, most meetings could have been an email. But no one answers email, so you have to meet. If you need someone to sign off on something or do anything, it could take a month or more. Teams develop problems with specific individuals who will never loose their jobs no matter how little they work or how cruel they are to others. You don't even have to show up; you can still draw a paycheck. Managers who attempt to deal with problematic employees are stonewalled by HR and may themselves receive disciplinary action for trying to address the problem. Teams don't talk to each other. There is no documentation of anything. No one knows their own processes. No one knows how their processes affect other teams. I cannot think of a single thing that isn't a problem. It is baffling to me that so many smart people could get everything wrong.

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Christian Care Ministry Response
6y
Thank you for your candid feedback, and willingness to comment on both pros and cons. We take your feedback very seriously, and where specific items are mentioned – we follow up on those. In a rapidly growing environment like CCM, reorganizations are sometimes necessary. We do use the change management model to help mitigate the bumps in the road to progress and growth. We recently launched a new Process Improvement department to help with the expansion and have rolled out a more robust, ministry-wide performance management program that ties in ministry goals to each department, and each individual’s goals. The ministry also follows a progressive disciplinary model with the purpose of administering equitable and consistent disciple for unsatisfactory conduct or performance in the workplace. Thank you again for taking the time to offer comments to help us improve.

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5.0
Jan 29, 2026
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CEO approval
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Pros

benefits, the people, training and self development

Cons

contact center environment is very stressful, but that is normal

2.0
Jun 17, 2026
Recommend
CEO approval
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Pros

There is a remnant that actually strives to do the right thing; care for members and employees. Evil cannot and will never win.

Cons

The place is now overun by pretenders and cowards in positions of leadership. The pretenders abuse power and do what they want. The cowards do nothing to challenge them. Employees are hurt in the process. Ministry money is wasted also. The crooked powerful, among other things, hire for the wrong reasons or the wrong people, lie, manipulate to frustrate and have their way amidst the disorganization they create.

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