Miserable experience - silo-working and invisible management - Anonymous employee City & Guilds Employee Review

1.0
Jul 7, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good union so benefits and wages seem good. Subsidised canteen (if you put up with the mice in there!) Good location - easy to get away from ... People - there are some genuine, caring and professional people who work there.

Cons

Where to start?! No job security - 'restructures' every August so the Sword of Damocles hangs over your head. Bureaucratic - teams that don't speak to each other (as they have no reason to), cliquey, processes.between departments never seem to fit and company wide decisions impact some departments more so than others. In basic terms, too many bureaucratic departments trying to do different things which results in little understanding as to what each bit of the business does. Management - A joke. An little clique of mates (from LearnDirect mostly) mutually backslapping each other as the teams below them get it in the neck. The CEO was quoted in my first week as being approachable and always talking with other teams. I only ever saw him once - that was during a fire drill! Under prepared departments - I never had the tools or software to truly do my job properly. Job prospects - Always bleak. The same people sit in the same seats for years.

Explore other reviews about City & Guilds

5.0
Apr 28, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management Great team Good benefits and PTO

Cons

Disconnect between regional companies can make communication and consistency difficult

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be a strong brand with great products to sell to customers and see them succeed.

Cons

Now it's micromanaged with lots of reporting on why every side of the business is collapsing.

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