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City & Guilds

Engaged Employer

City & Guilds reviews

Disappointing - Customer Service Advisor City & Guilds Employee Review

2.0
May 22, 2025
Customer service advisor
Recommend
CEO approval
Business Outlook

Pros

Lovely facilities and my fellow staff members were really nice

Cons

Poor company in terms of communication, organisation, training, interpersonal skills of team leaders. Stress, rudeness and negativity from team leaders, not encouraging or supportive in terms of work.

Explore other reviews about City & Guilds

5.0
Apr 28, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management Great team Good benefits and PTO

Cons

Disconnect between regional companies can make communication and consistency difficult

2.0
Jul 23, 2026
Customer sales executive
Recommend
CEO approval
Business Outlook

Pros

Used to be a strong brand with great products to sell to customers and see them succeed.

Cons

Now it's micromanaged with lots of reporting on why every side of the business is collapsing.

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