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      ClearCaptions

      Engaged Employer

      ClearCaptions reviews

      Great work culture in a developing company - Client Service Associate ClearCaptions Employee Review

      5.0
      Apr 14, 2026
      Client service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have a great work culture

      Cons

      It's a young company and still developing

      avatar
      ClearCaptions Response
      3mo
      Thank you for sharing your feedback and for your time with ClearCaptions. We’re glad to hear you had a positive experience with our work culture. We also appreciate your perspective on our growth. As we continue to evolve, we’re focused on strengthening our processes while maintaining the culture that makes ClearCaptions a great place to work. Thank you again for your insights.

      Explore other reviews about ClearCaptions

      5.0
      Jun 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, great benefits, promotion opportunities

      Cons

      At the time the trainer didn’t always address questions.

      avatar
      ClearCaptions Response
      1mo
      Thank you for sharing your experience and for your time with ClearCaptions. We're pleased to hear that you valued the flexibility, benefits, and opportunities for growth that we strive to provide. We also appreciate your feedback regarding training. Providing a supportive and engaging onboarding experience is important to us, and insights like yours help us continue improving how we prepare and support new team members. Thank you for your kind words and encouragement. We wish you all the best in your future endeavors.
      2.0
      Jul 17, 2026
      Qualiry assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peer employees were great to work with

      Cons

      *First 5 years without raise. Left company making roughly $4 more an hour despite rave reviews on annual performance reviews. *Continually minimized positive and perks of employment *Disorganized management who lack transparency *Management will gaslight you when you have concerns *You are only a number, even after 8 years of service they will "restructure" an entire department overnight *Stressful and anxiety inducing, not because of the tasks, but because *management changes their mind constantly. Our team motto was "PIVOT!" A lot of time wasted because someone changed their mind. *dysfunctional SOPs and uneducated KPIs.

      avatar
      ClearCaptions Response
      1d
      Thank you for sharing your feedback and for your many years of service with ClearCaptions. We appreciate the time and dedication you gave to our organization and are pleased to hear that you valued your colleagues. We're sorry to learn that your experience with leadership, communication, and career growth did not meet your expectations. We recognize that clear communication, transparency, and opportunities for development are important to creating a positive employee experience, and we continue working to strengthen these areas as we evolve. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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