ANY Positive Reviews about this company are all FAKE! - Territory Manager ClearCaptions Employee Review

1.0
Jul 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Best reason to work for CC is to keep you busy until you find another job! The product is dated and does not compare to the competitors at all.. this raggedy phone that you will be required to pedal is a joke..and the company will create the worse excuses no to pay you commission! Your commission will be based on if the customer uses the phone for 3 months and if they don’t you won’t get paid.. Majority of the time the customers stop using that piece of crap phone in 1 week.. so all of your hard work is useless! You are considered a veteran if you work there for at lease 6 months because most employees don’t last for 3 months... but it’s a cool gig while you look for something else! A perfect pit stop!

Cons

Product is horrible..upper management is horrible and useless, poor leadership across the board, swindle employees out of their commission , no support and endless lies about improving the company and the dated phone that only works if you have a landline which will never happen.. Those poor shareholders will be closing in on this place soon and none of the employees left will have a job..it is sad but true so you really shouldn’t waste your time unless you are really desperate..

Explore other reviews about ClearCaptions

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Truely Lives in its Values. Cares about its employees. Great benefits, like PTO, 401K, wellness incentives, and monthly meetings with the CEO himself! Many opportunities within to grow and move within the company.

Cons

Busy at times, but not many con's.

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Peer employees were great to work with

Cons

*First 5 years without raise. Left company making roughly $4 more an hour despite rave reviews on annual performance reviews. *Continually minimized positive and perks of employment *Disorganized management who lack transparency *Management will gaslight you when you have concerns *You are only a number, even after 8 years of service they will "restructure" an entire department overnight *Stressful and anxiety inducing, not because of the tasks, but because *management changes their mind constantly. Our team motto was "PIVOT!" A lot of time wasted because someone changed their mind. *dysfunctional SOPs and uneducated KPIs.

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ClearCaptions Response
2d
Thank you for sharing your feedback and for your many years of service with ClearCaptions. We appreciate the time and dedication you gave to our organization and are pleased to hear that you valued your colleagues. We're sorry to learn that your experience with leadership, communication, and career growth did not meet your expectations. We recognize that clear communication, transparency, and opportunities for development are important to creating a positive employee experience, and we continue working to strengthen these areas as we evolve. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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