Does ClearCaptions pay their employees well?

According to anonymously submitted Glassdoor reviews, ClearCaptions employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ClearCaptions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ClearCaptions?

62% of ClearCaptions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClearCaptions 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ClearCaptions?

Territory Manager (15) , Sales Representative (11) , Territory Sales Manager (7) , Client Care Specialist (4) , Customer Service Representative (4) , Inside Sales Representative (4) , Business Development Manager (3) , Sales (3) , Agent (2) , Analyst (2) , Customer Care Representative (2) , Customer Support Representative (2) , Devops Engineer (2) , Inside Sales Manager (2) , Project Manager (2)

What are the pros of working at ClearCaptions according to real employee reviews?

"Great Benefits" ((in 11 reviews)); "Great people, but what the company’s values is the biggest for me." ((in 10 reviews)); "competitive pay" ((in 8 reviews)); "You can tell employees go above and beyond to help customers better understand the product and service that really improve the quality of life for the HOH." ((in 5 reviews)); "Best company I have ever work for, compassionate caring leadership." ((in 5 reviews))

What are the cons of working at ClearCaptions according to real employee reviews?

"Management is horrible!" ((in 14 reviews)); "Since it's a small company, individuals have a lot of sway in decision making and you just have to hope you have a good manager." ((in 4 reviews)); "Pay appears decent but raises don't happen, (was here for years before I ever got a pay increase)." ((in 4 reviews)); "Upper management has set unrealistic goals!" ((in 3 reviews)); "Typical week is 80 plus hours and the kicker is they just took away our mileage reimbursement so what little commission is given is spent on gas and oil changes and new tires because we drive our cars to the ground." ((in 3 reviews))

What are the top reviewed ClearCaptions locations?

Roseville , Rocklin , Sacramento , New York , Dallas , Atlanta , Tallahassee , Kansas City , Macomb , Michigan Center , Charlotte , Houston , Texas City , San Antonio , Hattiesburg , Tennessee Ridge , Antioch , Lebanon , Nashville , Indianapolis , Columbus , California City , Fresno , West Hollywood , San Francisco , Masonville , Las Vegas , New Orleans , Miami , Orlando

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ClearCaptions reviews

It was great, then it wasn't - Territory Manager ClearCaptions Employee Review

4.0

Mar 3, 2023

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Giving people the gift of hearing on the telephone was amazing. Presenting at events and audiologists was great too.I enjoyed working from home and setting my own appointments.

Cons

Installing the telephones was horrible. Clients needed to know their wifi info and most often they did not as they were seniors. It involved crawling around on the floor, finding outlets behind furniture then not getting signals that we need to connect. Some of the homes were in horrible condition and it was rough to say the least. I am a sales professional and not an installer, nor did I have the knowledge to do it as well as I should have been able to. Being on the EST and the company is on PST If we had an appointment before 10am there was not any support staff to troubleshoot why an installation was going south. There were firewalls, inadequate signal strength and a miriad of problems that could not be overcome. If the client lived in an independent living community with wifi provided for the buildling it was never strong enough to operate the telephone. It was just time for me to move on. Once the VP that started the field reps left it all went downhill. Then covid was the final nail in the coffin.

ClearCaptions Response

Hello, thank you for sharing your experience as a territory manager at ClearCaptions. We are happy to hear that you connected with our purpose and were able to help our clients during your tenure with us. We greatly appreciate your service in our mission to help improve the lives of seniors and their caregivers. We strive to provide our clients with exceptional quality service and top-notch equipment. We appreciate your feedback, and your insights will help us improve. We wish you the best in your future endeavors.

Explore other reviews about ClearCaptions

5.0

Jul 21, 2026

Wellness coach

Recommend

CEO approval

Business Outlook

Pros

Company Truely Lives in its Values. Cares about its employees. Great benefits, like PTO, 401K, wellness incentives, and monthly meetings with the CEO himself! Many opportunities within to grow and move within the company.

Cons

Busy at times, but not many con's.

2.0

Jul 17, 2026

Qualiry assurance

Recommend

CEO approval

Business Outlook

Pros

Peer employees were great to work with

Cons

*First 5 years without raise. Left company making roughly $4 more an hour despite rave reviews on annual performance reviews. *Continually minimized positive and perks of employment *Disorganized management who lack transparency *Management will gaslight you when you have concerns *You are only a number, even after 8 years of service they will "restructure" an entire department overnight *Stressful and anxiety inducing, not because of the tasks, but because *management changes their mind constantly. Our team motto was "PIVOT!" A lot of time wasted because someone changed their mind. *dysfunctional SOPs and uneducated KPIs.

ClearCaptions Response

Thank you for sharing your feedback and for your many years of service with ClearCaptions. We appreciate the time and dedication you gave to our organization and are pleased to hear that you valued your colleagues. We're sorry to learn that your experience with leadership, communication, and career growth did not meet your expectations. We recognize that clear communication, transparency, and opportunities for development are important to creating a positive employee experience, and we continue working to strengthen these areas as we evolve. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

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Jobs at ClearCaptions

Los Angeles Territory Training & Sales Manager

San Diego - Territory Training & Sales Manager - Part Time

Part Time Territory Training & Sales Manager

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It was great, then it wasn't - Territory Manager ClearCaptions Employee Review

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