Does ClearCaptions pay their employees well?

According to anonymously submitted Glassdoor reviews, ClearCaptions employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ClearCaptions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ClearCaptions?

62% of ClearCaptions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClearCaptions 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ClearCaptions?

Territory Manager (15) , Sales Representative (11) , Territory Sales Manager (7) , Client Care Specialist (4) , Customer Service Representative (4) , Inside Sales Representative (4) , Business Development Manager (3) , Sales (3) , Agent (2) , Analyst (2) , Customer Care Representative (2) , Customer Support Representative (2) , Devops Engineer (2) , Inside Sales Manager (2) , Project Manager (2)

What are the pros of working at ClearCaptions according to real employee reviews?

"Great People low stress level" ((in 11 reviews)); "Great Benefits" ((in 9 reviews)); "competitive pay" ((in 8 reviews)); "You can tell employees go above and beyond to help customers better understand the product and service that really improve the quality of life for the HOH." ((in 5 reviews)); "Best company I have ever work for, compassionate caring leadership." ((in 5 reviews))

What are the cons of working at ClearCaptions according to real employee reviews?

"Bad management and you’re treated like a number" ((in 16 reviews)); "Since it's a small company, individuals have a lot of sway in decision making and you just have to hope you have a good manager." ((in 4 reviews)); "Pay appears decent but raises don't happen, (was here for years before I ever got a pay increase)." ((in 4 reviews)); "Upper management has set unrealistic goals!" ((in 3 reviews)); "Typical week is 80 plus hours and the kicker is they just took away our mileage reimbursement so what little commission is given is spent on gas and oil changes and new tires because we drive our cars to the ground." ((in 3 reviews))

What are the top reviewed ClearCaptions locations?

Roseville , Rocklin , Sacramento , New York , Dallas , Atlanta , Tallahassee , Kansas City , Macomb , Michigan Center , Charlotte , Houston , Texas City , San Antonio , Tennessee Ridge , Antioch , Lebanon , Nashville , Indianapolis , Columbus , California City , Fresno , West Hollywood , San Francisco , Masonville , Las Vegas , New Orleans , Miami , Orlando , Athens

Skip to content Skip to footer

Notifications

ClearCaptions

ClearCaptions reviews

Bare minimum benefits, low employee moral - Customer Care Representative ClearCaptions Employee Review

2.0

Aug 31, 2024

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Full-time, with the option to work more hours.

Cons

Daily updates for work processes, which they may or may not inform the employees of. This results in many employees getting fired every month. Large employee turnover.

ClearCaptions Response

Thank you for your feedback. We're glad to hear that you appreciate the full-time hours and flexibility. We understand your concerns about frequent process updates and turnover, and we are committed to improving communication and stability within the team. Your advice on enhancing the initial training program and addressing employee questions during training is valuable. We thank you for taking the time to provide your feedback to help us increase our quality and service provided to our team members.

Explore other reviews about ClearCaptions

5.0

Jun 5, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, great benefits, promotion opportunities

Cons

At the time the trainer didn’t always address questions.

ClearCaptions Response

1mo

Thank you for sharing your experience and for your time with ClearCaptions. We're pleased to hear that you valued the flexibility, benefits, and opportunities for growth that we strive to provide. We also appreciate your feedback regarding training. Providing a supportive and engaging onboarding experience is important to us, and insights like yours help us continue improving how we prepare and support new team members. Thank you for your kind words and encouragement. We wish you all the best in your future endeavors.

2.0

Jul 17, 2026

Qualiry assurance

Recommend

CEO approval

Business Outlook

Pros

Peer employees were great to work with

Cons

*First 5 years without raise. Left company making roughly $4 more an hour despite rave reviews on annual performance reviews. *Continually minimized positive and perks of employment *Disorganized management who lack transparency *Management will gaslight you when you have concerns *You are only a number, even after 8 years of service they will "restructure" an entire department overnight *Stressful and anxiety inducing, not because of the tasks, but because *management changes their mind constantly. Our team motto was "PIVOT!" A lot of time wasted because someone changed their mind. *dysfunctional SOPs and uneducated KPIs.

ClearCaptions Response

Thank you for sharing your feedback and for your many years of service with ClearCaptions. We appreciate the time and dedication you gave to our organization and are pleased to hear that you valued your colleagues. We're sorry to learn that your experience with leadership, communication, and career growth did not meet your expectations. We recognize that clear communication, transparency, and opportunities for development are important to creating a positive employee experience, and we continue working to strengthen these areas as we evolve. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

See reviews by: Helpful|Rating|Date|All

Jobs at ClearCaptions

People Generalist (100% Remote)

People Operations Specialist (100% Remote)

PMO Supervisor (100% Remote)

Installation Coordinator (100% Remote)

Contact Center Platform Analyst (100% Remote)

ClearCaptions reviews FAQs

ClearCaptions reviews ClearCaptions Customer Care Representative reviews ClearCaptions review

ClearCaptions

Bare minimum benefits, low employee moral - Customer Care Representative ClearCaptions Employee Review

Explore other reviews about ClearCaptions

Jobs at ClearCaptions

ClearCaptions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ClearCaptions reviews FAQs

Jobs at ClearCaptions