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ClearCaptions

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ClearCaptions reviews

Total Chaos - Search and Rescue needed - Anonymous employee ClearCaptions Employee Review

1.0
Oct 7, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having the opportunity to work with great people

Cons

This company is a total disaster falling fast as the company that does not have a firm grip on strategy to maintain and grow the company. The Chaos comes right from the top creating and through out the leadership team resulting in a toxic working environment that is filled with stress, aggressive behavior, treating employees as resources, and in fighting between management. If you care about your work/life balance and mindfulness, you will run from the company as fast as you can.

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ClearCaptions Response
1y
Thank you for sharing feedback regarding your experience at ClearCaptions. We're glad you had the chance to work with great people, but we're deeply concerned about your experience with the company's leadership and work environment. We take feedback seriously and will reflect on the issues you've raised, particularly regarding strategy, management behavior, and employee well-being. Creating a positive, respectful workplace is a top priority, and your insights will help us identify areas that need immediate attention. Thank you again for taking the time to leave us a review, we wish you the absolute best in your endeavors.

Explore other reviews about ClearCaptions

5.0
Jun 5, 2026
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great benefits, promotion opportunities

Cons

At the time the trainer didn’t always address questions.

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ClearCaptions Response
1mo
Thank you for sharing your experience and for your time with ClearCaptions. We're pleased to hear that you valued the flexibility, benefits, and opportunities for growth that we strive to provide. We also appreciate your feedback regarding training. Providing a supportive and engaging onboarding experience is important to us, and insights like yours help us continue improving how we prepare and support new team members. Thank you for your kind words and encouragement. We wish you all the best in your future endeavors.
2.0
Jul 17, 2026
Qualiry assurance
Recommend
CEO approval
Business Outlook

Pros

Peer employees were great to work with

Cons

*First 5 years without raise. Left company making roughly $4 more an hour despite rave reviews on annual performance reviews. *Continually minimized positive and perks of employment *Disorganized management who lack transparency *Management will gaslight you when you have concerns *You are only a number, even after 8 years of service they will "restructure" an entire department overnight *Stressful and anxiety inducing, not because of the tasks, but because *management changes their mind constantly. Our team motto was "PIVOT!" A lot of time wasted because someone changed their mind. *dysfunctional SOPs and uneducated KPIs.

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ClearCaptions Response
1d
Thank you for sharing your feedback and for your many years of service with ClearCaptions. We appreciate the time and dedication you gave to our organization and are pleased to hear that you valued your colleagues. We're sorry to learn that your experience with leadership, communication, and career growth did not meet your expectations. We recognize that clear communication, transparency, and opportunities for development are important to creating a positive employee experience, and we continue working to strengthen these areas as we evolve. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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