Hired for runner, stuck on phones - Deskside Support Technician CompuCom Employee Review

3.0
Mar 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Full time help desk job, high deductible benefits, decent-ish pay, get your own cubicle, growing company, remote access work, PTO

Cons

Lured with other job description, trapped on phones, high deductible benefits, no clear plans for advancement, could be done from home but not, metrics disconnected from real-time

Explore other reviews about CompuCom

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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