Worst company in Malaysia - Customer Service Representative (CSR) Concentrix Employee Review

1.0
Nov 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Nothing Nothing Nothing Nothing Good in this company

Cons

No salary increment Low basic salary No release letter They dont care about their people Hr management dont know what theyre doing They are all politics. If management dont like you, HR will follow. Not a good environment. Stressful and will mentally drained you

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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