Pros
working at home and not actually rubbing elbows with idiot staff.
Cons
training is too short and fast; human resources says one thing then they let the trainer do what s/he wants. subsidiary of intuit; had i known, i wouldn't have bothered to stay because intuit likes to play funny with people's money. payroll messed with my check, so i had to mess with them right back. my classmates and i had to continually complain about being ignored during nesting. tier 2 argues about taking phone calls, and i've had a few hang up on me. told team lead who said there was nothing she could do since she wasn't their manager (except blame new employees). really. $9.25 is not enough money to tolerate such b.s. quality assurance is a joke because they don't acknowledge if someone else steers you wrong. smh.