Need more coaching opportunities - Advisor Concentrix Employee Review

1.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

First time to experience call center, got to work with phones and learn how software develops and is promoted behind the scenes.

Cons

No coaching, will allow employees to walk around without repercussion while employees actually taking calls get fired.

avatar
Concentrix Response
4y
Thank you for taking some time to provide this feedback! We would like the opportunity to discuss your experience with us further to gain more understanding of these concerns. Please connect with your Team Leader, Site Leadership or People Solutions as soon as you can, or if you would like to provide details anonymously you can connect with us at cs.na@concentrix.com. Hope to hear from you soon!

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

1
See reviews by: Helpful|Rating|Date|All