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Crescent Hotels & Resorts

Engaged Employer

CEO doesn't walk the talk - Anonymous employee Crescent Hotels & Resorts Employee Review

1.0
Mar 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Total Compensation, health benefits, 401K

Cons

Poor leadership: In a group setting I heard a great motivational speech and how amazing the company is from the CEO (prior to the opening). My first interaction w/ the CEO one on one he asked me if I was running a Holiday Inn. Mind you I was working at a historical full service hotel that was not even completely renovated and they decided to open. Instead of saying, "thank you, you are working under some unusual working conditions" he chose to just talk down to me.

Explore other reviews about Crescent Hotels & Resorts

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Crescent Hotels offers an exceptional opportunity to grow both personally and professionally. The company is led by an ownership group that genuinely cares about its properties, guests, and team members, creating a culture built on support and respect. Employees are encouraged to learn all aspects of hotel operations, providing valuable hands-on experience and a well-rounded understanding of the hospitality industry. Crescent is also committed to career development, offering outstanding training programs and advancement opportunities that help team members achieve their professional goals. In addition, employees enjoy competitive healthcare benefits, a strong retirement savings plan, and excellent travel benefits, making Crescent Hotels a great place to build a long-term career.

Cons

Like any hospitality organization, there can be challenges such as ongoing maintenance needs and periods of being short-staffed, which can place additional demands on team members. At times, there may also be a need for greater support and communication between ownership and property-level teams to help create a stronger buffer and ensure operational concerns are addressed efficiently. However, these challenges can also provide opportunities for employees to develop problem-solving skills, adaptability, and leadership experience.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I was going to give up on hospitality as a whole due to poor management from other properties I worked at, but I saw this position open online and decided to give hospitality one more chance. The second I walked in for the interview, I knew it was the place for me. I have been here for 8 months and I love this job. I am happy here and I love working with my coworkers. I am always happy to go to work and I give it my best. I appreciate the praises, but most importantly the areas where I can improve.

Cons

I honestly don't have any cons of working here. I really love it here.

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