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Crescent Hotels & Resorts

Engaged Employer

Crescent Hotels & Resorts reviews

4.2

81% would recommend to a friend

(457 total reviews)
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Michael George

81% approve of CEO

80% positive business outlook

Crescent Hotels & Resorts has an employee rating of 4.2 out of 5 stars, based on 457 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crescent Hotels & Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

457 reviews
1.0
Jun 30, 2017

Leave your ethics at home.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for Crescent made me realize that I have a very strong business ethic along with a high level of customer service. It helped me to identify that cronyism still exist and how it can make a business inert. It empowered me to take control of my situation and leave in a very graceful manner. Crescent is not for me, but I'm not lazy, I have no friends in the company, I have high standards and I want to succeed through my work and actions not my inflated fake review of myself.

Cons

My experience with Crescent was very poor. I worked in an Executive position at a property where the GM was asking all of us to join in with him on yelp, google and other social media review sites to create a fake account in order to be able to give our property a great review to help our overall rating. Instead of spending time developing our teams we were creating a false representation of ourselves and then compensating the place away when people had terrible experiences. When we received a bad review the GM used the information he had gathered from their stay, found out they were a business owner, created a fake account and went onto their business review site and bashed them. The exciting thing is he was made, was on the local news and even made it to Reddit exposing him for the fraud he was. So my issue with Crescent is I documented it all and sent it all the way to the top where it was ignored, then I was retaliated against on property and that was elevated as well also ignored. Now that I have written this I understand what the pros were.

2.0
Feb 21, 2018

Corporate office poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Michael George has an admirable work ethic, one I will never forget. Great team at property level, corporate level not so much

Cons

I have watched at least 8 phenomenal colleagues with exceptional talent leave in in my 6 months working for Crescent. The morale in the corporate office is depressing and it's spiraling off of SVPHR. Uses foul language and derogatory comments on a daily basis. This was the primary reason for my departure. Secondary was feeling undervalued in terms of pay and lack of flexibility.

1.0
Mar 1, 2018

Don't be fooled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good healthcare benefits. Office caters lunch 3 times a week.

Cons

I wasn't going to write a review, but after seeing the most recent one's I feel it's important that at least try and warn someone before they make a mistake. Don't be fooled, at the beginning you may think you've just landed a solid job but after about a month (or less) you will see how unhappy everyone is. ZERO flexibility within the workplace and departments are extremely divided. Everyone is collecting a paycheck and can't wait until the clock hits 5:00pm. Sometimes a week would go by before my supervisor would respond to me. Everything is a big secret, and no one is valued in terms of pay unless you are a high level executive. The one's doing the most work are the same one's who are underpaid.

Viewing 1 - 3 of 457 Reviews

Glassdoor has 461 Crescent Hotels & Resorts reviews submitted anonymously by Crescent Hotels & Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Crescent Hotels & Resorts is right for you.