Is Cross Country a good company to work for?

Cross Country has an overall rating of 3.3 out of 5, based on over 1,803 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 48% of employees would recommend working at Cross Country to a friend and 39% have a positive outlook for the business. The best reviews about Cross Country have been left by employees working as Physician Recruiter , Licensed Practical Nurse (LPN) and Travel Nurse .

Does Cross Country pay their employees well?

According to anonymously submitted Glassdoor reviews, Cross Country employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Cross Country. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Cross Country?

48% of Cross Country employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cross Country 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Cross Country?

Recruiter (184) , Registered Nurse (114) , Certified Nursing Assistant CNA (43) , Travel Nurse (37) , Registered Nurse, BSN (30) , Substitute Teacher (30) , Process Associate (27) , Account Manager (26) , Licensed Practical Nurse (20) , Travel RN (18) , Senior Recruiter (17) , Manager (15) , CNA (14) , Licensed Practical Nurse (LPN) (12) , Software Engineer (12)

What are the pros of working at Cross Country according to real employee reviews?

"Pay is good and consistent." ((in 106 reviews)); "Good benefits and paid time off" ((in 63 reviews)); "Great People and very rewarding" ((in 61 reviews)); "Amazing company environment, work from home and leadership is amazing!" ((in 42 reviews)); "The staff was great to work with and everyone was a TEAM !" ((in 35 reviews))

What are the cons of working at Cross Country according to real employee reviews?

"Poor leadership running the company" ((in 38 reviews)); "IF you like no training, micromanagement, and brutal competitiveness this is the company for you." ((in 30 reviews)); "Salaries are low and the company only cares about growing and not the employees" ((in 29 reviews)); "The communication is poor." ((in 25 reviews)); "Managers have no experience managing people." ((in 22 reviews))

What are employees saying about Cross Country layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cross Country layoffs and their outlook for job security at Cross Country in 2026.

What are the top reviewed Cross Country locations?

Boca Raton , Los Angeles , Norcross , Atlanta , Woodland Hills , Chicago , Dallas , Berkeley Lake , Saint Louis , Oklahoma City , Portland , Rochester , San Francisco , Nashville , Raleigh , Miami , New York , Tampa , Portland , Houston , San Diego , Philadelphia , Milwaukee , Charlotte , Austin , Sacramento , Denver , Seattle , Baltimore , Jacksonville

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Cross Country

Cross Country reviews

Terrible - Nonexempt Intern Cross Country Employee Review

1.0

Mar 7, 2024

Nonexempt intern

Recommend

CEO approval

Business Outlook

Pros

U can work remote I have nothing else good to say.

Cons

Management is bad. They need to practice don’t fix it if it ain’t broken! They hire to fire and it’s a revolving door. Instead of investing in their current employees they just fire and hire. That’s why they are failing massively right now. They lost their biggest client due to letting an under qualified friend take over the role rather than the employee who worked hard and gave it their all. They do not know how to run a business. They got greedy after Covid but should have known those Covid rates weren’t going to last! HR is awful too, they don’t give a crap about you. They side with the management every single time. They love to micromanage for no reason. Every single person I’ve worked with here was a hard worker who worked well. We didn’t need micromanaged but u insisted on ruining our morale! Why does it matter how I got the nurse as long as I got them? It was making u guys big money but because u didn’t see those clicks in the system I was chastised and humiliated and micromanaged to h*** after that! I’m glad to see what’s happening to this company. They needed to be humbled.

Cross Country Response

We apologize that your time at Cross Country was not as expected. Please consider emailing your concerns to HRHelp@crosscountry.com so we can learn how to improve the work environment.

Explore other reviews about Cross Country

5.0

Jun 28, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, flexibility and commission

Cons

Taking on too many responsibilities beyond your primary role simultaneously can create challenges.

Cross Country Response

Thank you for your review and for sharing your experience with Cross Country. We’re pleased to hear that you had a positive experience overall. We are always looking for ways to improve and appreciate your feedback as we continue to enhance the support and service we provide to our employees, clinicians, and clients. If there is anything we can do to make your experience even better, we would love to hear from you. Thank you for choosing Cross Country, and we look forward to continuing to work with you.

1.0

Jun 29, 2026

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Remote first environment, co workers are great.

Cons

I genuinely wanted to build a long-term career with the company. Unfortunately, my experience was impacted by repeated instances where commitments made by leadership were not followed through. Within the Enterprise Sales division, I observed significant leadership and organizational challenges during my time there. Communication around compensation, commission plans, and career advancement was often inconsistent. There were multiple discussions about updated commission structures, increased earning opportunities, and promotional paths that ultimately did not materialize, which made it difficult to maintain confidence in leadership. I also perceived inconsistency in how employees were evaluated and retained. It often appeared that personal relationships influenced opportunities and employment decisions more than performance, which negatively affected morale across the team. It’s disappointing because I believe the company has talented people and strong potential. I truly wish my experience at Cross Country had been different.

Cross Country Response

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At Cross Country, we strive to provide a positive experience for everyone we serve, and we take all feedback seriously. If you're willing, we'd appreciate the opportunity to learn more about your experience and discuss how we can improve.

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Terrible - Nonexempt Intern Cross Country Employee Review

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