A company with a human face in what they do - Customer Support Cyncly Employee Review

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Communication across the team is very clear and transparent 2. Everyone is always willing to help whenever support is needed. 3. The team is incredibly friendly and approachable. 4. More than enough time for onboarding. 5. Proximity to the management - I am well informed with latest updates. 6. No micromanagement 7. Highly collaborative environment 8. They recognize hard work and reward it accordingly 9. They appreciate talent and make you feel valued 10. Consistent employee survey feedback to feel their pulses 11. I genuinely feel excited coming to work every day, I love it here. 12. Honestly, I could go on and on!

Cons

I truly wish I had one. I sincerely wish I did. It might sound like an exaggeration, but it’s honestly the truth, I don’t have any cons to mention.

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Cyncly Response
1mo
Hello, This genuinely made us smile — thank you so much! It means the world to hear that you feel valued, supported, and excited to come to work each day. That's exactly the kind of environment we want to build for everyone. We'll absolutely keep it up. Welcome to the team, and we hope this is just the beginning of a long and happy chapter with us. The Cyncly Team

Explore other reviews about Cyncly

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great team everyone is very helpful

Cons

hard to know all products out of the gate

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Cyncly Response
1mo
Hello, Thank you for the kind words — we're really glad the team made such a positive impression! We know getting up to speed across a broad product portfolio can be a lot to take in, and it's something we're always looking to make easier for people starting out. Wishing you all the best in what's next! The Cyncly Team
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive, some great products, good co-workers. Good message and strategy. Benefits and vacation time are also decent. Very good if you're hired in Lisbon, Sao Paolo or Kochi.

Cons

Not good if you're in the US or Canada, where it's expensive. Lots of layoffs. Struggling to grow with a lot of operational issues. People departing due to customer complaints. Can't execute on the strategy. Growth dependent on poor macroeconomic climate.

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