Cyncly reviews

4.0

75% would recommend to a friend

(133 total reviews)
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Anand Krishnan

82% approve of CEO

63% positive business outlook

Cyncly has an employee rating of 4.0 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cyncly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

133 reviews
2.0
Mar 1, 2025

Cyncly a place where employees live in constant fear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teams have talented and hardworking people who try their best despite the environment. • The company is growing through acquisitions, so there are opportunities to work on new projects. • Depending on the department, some flexibility exists for remote work.

Cons

Cyncly is not the company it claims to be. They promote themselves as a great place to work, but behind the scenes, employees are overworked, mentally drained, developing health problems and constantly living in fear of losing their jobs. Employees are kept in constant anxiety, afraid to take time off, afraid to push back, and afraid to get sick. 1. High Turnover and Poor Job Security Cyncly has a high turnover rate, with employees frequently leaving or being let go. While leadership presents this as normal business restructuring, the reality is that many employees are quietly pushed out due to sudden performance concerns or shifting company priorities. • There is no real job security—one day you are performing well, and the next, you are unexpectedly told that your role is no longer needed. • Employees who were once praised for their work may suddenly find themselves on performance improvement plans without clear explanations. • Long-term employees with strong track records have been let go with little notice. While restructuring is common in large companies, the lack of transparency and communication from leadership creates uncertainty and fear among employees. 2. Leadership Prioritizes Optics Over Employee Well-Being Cyncly’s leadership focuses heavily on brand image, acquisitions, and company growth but does not prioritize creating a stable and healthy work environment for employees. • Decisions that impact employees’ day-to-day work are often made without input from the people actually doing the work. • Communication from leadership is vague and does not address real concerns employees have. • There are frequent changes in leadership structure, priorities, and projects, making it difficult to feel any long-term stability. 3. Pressure to Perform at Unsustainable Levels There is a high-pressure culture where employees are expected to take on more work with fewer resources. • Workloads can become overwhelming, and instead of addressing concerns, leadership expects employees to “just push through.” • Burnout is common, and employees are made to feel that asking for support is a sign of weakness. • Taking time off can feel risky, as workloads do not decrease while employees are away, making it harder to take breaks without falling behind. 4. Limited Support for Employees Who Need Flexibility While Cyncly promotes the idea of work-life balance and flexibility, the reality is that employees who need accommodations, extended time off, or a lighter workload due to personal circumstances may find themselves facing increased scrutiny. • Employees who take time off for medical reasons often return to a higher workload. • There is an unspoken expectation to always be available, even when out of office. • Some employees who have needed flexibility have later found themselves on the company’s layoff list. 5. HR is Reactive, Not Proactive HR exists to protect the company, not employees. • Concerns are “acknowledged” but rarely addressed in meaningful ways. • HR will listen to feedback but often does not act unless the issue becomes a legal risk. • Policies that sound great on paper do not always reflect the actual work culture. Cyncly is not the company it claims to be. They promote themselves as a great place to work, but behind the scenes, employees are overworked, mentally drained, and constantly living in fear of losing their jobs. This company thrives on fear and manipulation. Employees are kept in constant anxiety—afraid to take time off, afraid to push back, and afraid of being the next one to be quietly pushed out.

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Cyncly Response
1y
Hello, Thank you for taking the time to share your thoughts. We recognize that change and growth bring challenges, and we’re continually working to improve the employee experience while maintaining transparency and open communication. We value the dedication of our teams and acknowledge that workload and job security are important concerns. We remain committed to fostering a culture of integrity, collaboration, and respect. Your feedback is valuable, and we will continue striving to improve the experience for all employees. If you have any further feedback, please do reach out to your local People team. Thank you for your continued hard work at Cyncly. The Cyncly Team
1.0
Dec 11, 2025

Structure in theory, chaos in practice

Recommend
CEO approval
Business Outlook

Pros

The company is very strong at producing organized presentations and structured communications that reinforce a consistent internal narrative. They invest heavily in meetings and messaging designed to maintain clarity and optics across the organization.

Cons

There is a growing internal perception that the company invests more energy in polished presentations and controlled messaging than in resolving the issues employees repeatedly raise. Frequent meetings and sentiment updates seem designed to manage optics rather than address the day to day reality of employees. Many feel that maintaining the company’s image has become more important than acknowledging the lived experiences of the workforce. Across teams, there is a quiet but constant sense of fear around speaking up. Employees describe patterns of inconsistent treatment and defensive reactions from leadership that make transparency feel unsafe. There is also a widely held sentiment that discrimination related to gender, disability, and race is present in subtle and indirect ways. While rarely acknowledged openly, many employees perceive these patterns as being disguised within policy interpretation, tone, or decision making. Burnout is at an all time high. Expectations continue to climb, yet the environment does not provide the support needed to match those demands. KPIs and performance metrics receive more attention than the humans behind them, and employees feel measured without being supported. Several employees have reported that the stress, pressure, and uncertainty have begun to affect their health, which has only heightened overall concern. The rapid merging of multiple companies has left teams without unified direction. Outdated tools, conflicting systems, and unclear responsibilities create constant confusion. Reorganizations happen frequently with little context or explanation, leaving employees to figure out shifting expectations on their own while still being held to high performance standards. The People Team or Human Resources Team is often described as disconnected from the actual employee experience. Many feel the people team including human resources lacks empathy and awareness of how their guidance, delays, or inconsistent responses directly impact morale and workload. This further contributes to a sense of instability across the organization. Employee surveys are heavily emphasized, but trust in them has eroded. Many employees now respond neutrally because they no longer believe their feedback results in meaningful change. The process has begun to feel less like a tool for improvement and more like a mechanism for maintaining a controlled narrative. Accountability tends to flow downward instead of upward. When issues occur, employees absorb the consequences while leadership remains removed from the fallout. This disconnect between messaging and execution has created a significant divide between leadership and the rest of the organization. There is also a growing concern among employees about the focus on hiring large numbers of interns without addressing the uncertainty and instability felt by current staff. This shift has contributed to a sense of unease about long term direction and workforce planning. As uncertainty continues, many highly talented employees have begun to leave, not because they lack ability or potential, but because the environment has made it increasingly difficult to thrive. The company is losing strong performers not to competitors, but to exhaustion, instability, and the growing belief that their wellbeing is not a priority. Recently there was a company wide presentation encouraging employees to recognize and praise one another. While recognition is important, many employees felt the initiative came across as more performative than authentic. Participation appeared expected, and those who did not immediately engage risked being viewed as disengaged. For employees who have consistently contributed without acknowledgment, these structured praise activities can feel disconnected from their lived experience and ultimately highlight the gap between presentation and reality.

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Cyncly Response
1mo
Hello, Thank you for taking the time to share such a detailed review and for being open about your experience. We are sorry to hear that this has been your experience at Cyncly. When someone describes feeling burnt out, unheard, uncertain, or unsafe to speak up, we take that seriously. No colleague should feel that polished communication matters more than the day-to-day reality of their work, wellbeing, or sense of fairness. We know that bringing multiple businesses together creates complexity, and that at times this can lead to unclear processes, changing structures, inconsistent experiences, and frustration. That context does not make these concerns any less important. If anything, it makes it even more important that we listen carefully, communicate honestly, and follow through in ways people can see and feel. Your feedback touches on several areas that matter deeply: trust, psychological safety, people practices, operational clarity, and confidence that employee feedback leads to meaningful action. These are not small issues, and they are not things we should dismiss or explain away. We want our culture to be reflected not only in what we say, but also in how people experience Cyncly every day. We are committed to creating an environment where people are treated with dignity, fairness, and respect, and where concerns can be raised safely. We know that trust is built through consistent behaviour, clear accountability, and action over time. Alongside this, we are continuing to invest in tangible support for our employees. This includes initiatives such as our global Employee Assistance Program, designed to provide confidential wellbeing support, as well as ongoing efforts to strengthen clarity in how we work, improve access to support through our People team, and create more consistent processes across the organisation. We are also creating more regular opportunities for employees to voice concerns and share feedback, including through monthly surveys, while recognising that listening cannot depend on surveys alone. We want employees to have different ways to raise concerns in the way that feels right for them. That means continuing to enable managers to be a trusted first point of contact, providing access to our 24/7 People service desk system, and maintaining global whistleblowing channels for concerns that need to be raised confidentially or independently. These channels are there so people can speak up safely and know their concerns will be taken seriously. We also continue to rely on our Code of Conduct, employee training, and global policies to set clear expectations for respectful behaviour, fair treatment, and ethical decision-making. These are important foundations for making Cyncly a safe and supportive place where people can grow and thrive. We know that policies and channels only matter when they are lived consistently, and we remain focused on strengthening that experience for our people. While we are continuing to evolve as one company, our responsibility is clear: to strengthen consistency, improve clarity, support managers and teams more effectively, and make sure our people processes and decisions are experienced as fair, responsive, and designed with a people-first lens. We also know that surveys and feedback channels only matter if colleagues believe they lead to change and rebuilding that confidence is important. If you are open to discussing this further, please get in touch with our People team so we can listen, understand your experience better, and support you more effectively. Thank you again for sharing this. Feedback like yours is difficult to read, but it is important to hear. It helps highlight where we need to improve to ensure a great employee experience for all of our colleagues. The Cyncly Team
1.0
Sep 25, 2025

No vision

Recommend
CEO approval
Business Outlook

Pros

The medical/dental benefits are great.

Cons

Absolutely zero long term product vision. There are a dozen different business units, none who work together on the same path. The company has frequent layoffs and then expects the remaining people to pick up the slack. I never had time to focus on growing my product. I was fielding support issues, constant fire drills, competing priorities that were all #1 on someone’s list. If you want to be overworked, under paid, have very little PTO, have zero job security and be pulled in a million different directions at once, then by all means apply. Otherwise, do yourself a favor and look elsewhere. This company is going nowhere fast.

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Cyncly Response
9mo
Hello, Thank you for taking the time to share your experience after more than three years with Cyncly. We truly appreciate your contributions during your time here and are sorry to hear that your experience was not as positive as we would have hoped. We understand your concerns about workload, alignment, and communication across teams — these are important areas of focus for us as we continue to grow and integrate our global business units. Bringing multiple products and teams together under one shared vision takes time, and while there have been challenges, we’re committed to improving collaboration, prioritization, and clarity so our teams can focus on meaningful, sustainable progress. Your feedback on balancing workload and supporting long-term product growth is also valuable. These insights help us identify where we can provide stronger structure, clearer priorities, and better support for our teams moving forward. We wish you all the best in your next chapter and thank you again for sharing your perspective — feedback like yours helps us evolve and strengthen how we support our people and products. The Cyncly Team
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Glassdoor has 217 Cyncly reviews submitted anonymously by Cyncly employees. Read employee reviews and ratings on Glassdoor to decide if Cyncly is right for you.