it's a job - Customer Service Representative Cyncly Employee Review

3.0
Nov 4, 2024
Recommend
CEO approval
Business Outlook

Pros

- good coworkers, good no abuse from customers tolerance policy. welcoming enviornment. good healthcare

Cons

- pay, work/life balance. workload. not enough employees to handle the sheer volume of people for the compensation provided.

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Cyncly Response
1y
Hello, Thank you for sharing your feedback. We’re pleased to hear that you appreciate the welcoming environment, supportive co-workers, and our focus on fostering a respectful workplace, as well as the healthcare benefits we provide. We take on board your comments around pay, work-life balance, and the workload challenges. Maintaining a balance between growth and preserving a supportive, people-focused environment is important to us. We currently have a project ongoing which is reviewing job roles and salary structure. Your input will help us make meaningful changes to better support our employees and retain talent. Thank you again for your feedback. If you have any further suggestions or comments, please feel free to reach out to your People Team. The Cyncly Team

Explore other reviews about Cyncly

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great team everyone is very helpful

Cons

hard to know all products out of the gate

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Cyncly Response
1mo
Hello, Thank you for the kind words — we're really glad the team made such a positive impression! We know getting up to speed across a broad product portfolio can be a lot to take in, and it's something we're always looking to make easier for people starting out. Wishing you all the best in what's next! The Cyncly Team
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive, some great products, good co-workers. Good message and strategy. Benefits and vacation time are also decent. Very good if you're hired in Lisbon, Sao Paolo or Kochi.

Cons

Not good if you're in the US or Canada, where it's expensive. Lots of layoffs. Struggling to grow with a lot of operational issues. People departing due to customer complaints. Can't execute on the strategy. Growth dependent on poor macroeconomic climate.

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