Wouldn’t do it again.... - Assistant Manager DSW Employee Review

1.0
May 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Management schedule was consistent with rotating weekends off and fair distribution of opening and closing shifts. DSW also has very Good benefits and insurance as well.

Cons

Payroll was cut dramatically in the past two years which put a Vast amount more of workload on all employees. Additional tasks have been added to the workload with that decreased payroll. They also removed the employee discount on clearance items which was very disappointing because that’s where we had the best deals. If they could at least raise the discount on regular merchandise for us that would have been something to show that they actually cared (Customers get better discounts FYI). Another thing is turnover....I have never in my life seen such turnover in retail....Ever!! I’m not talking about just associates but management as well!!! In just over two years with the company my store has seen 5 different Store Managers come and go along with 3 Co-Managers, about 7 Assistant managers, and countless associates.

Explore other reviews about DSW

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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