A little Perspective - Store Manager DSW Employee Review

2.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Dsw was a fun place to work. It's very forward thinking. It promotes self expression and encourages you to express your own style and basically be inspiration for the customers. I had an amazing team of co workers and my DM was one of the best managers I have ever had. I think everything gets blamed on the next manager in line, but the truth is it's their job to support company initiatives, just like mine was when I led a store. There were many days we could've just been written up in a "get it done or get in trouble " mentality but my DM was there along side us until midnight working to get the product out, even when they didn't have to. Dsw is not afraid of change, constant change.. that can be a good thing or a bad thing.

Cons

We'll get this out of the way, the payroll cuts. Yes, i get it, it's no fun working 60 hours a week being away from your family to make up for the loss of payroll and increase in workload. This is the new normal in retail. It's not dsw, its retail entirely. Go next door to your closest retailer, they will complain about the same problems. But where dsw gets it wrong is they are constantly taking, with no benefit to their leaders to stay. Sometimes it almost felt like we were constantly delivered negative information or changes followed by negative reinforcement.

Explore other reviews about DSW

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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