Used to be fun and family - Anonymous employee DSW Employee Review

2.0
Oct 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Debt free company and benefits.

Cons

Payroll reductions have added stress to the daily routine, managers are not “managing,” rather than doing heavy tasks to get operational and merchandising tasks finished. The company used to be focued on your family/life balance, and and recently made the decision to stay open on thanksgiving, something they long said they wouldn’t do. They added to Sunday hours, and are open 2 hours past a normal Sunday closing time and customers are not coming in. The current CEO doesn’t share the same values as the previous and is concentrated on the numbers. A lot of turnover at the corporate level, and well as in the field makes it difficult to have some sort of consistency within the stores. They make poor decisions during our peak business time, and have a wonky POS system, that is always going down during the busiest of times. The focus on values and culture has changed to a focus of speed and tempo (aka you do more with less). I find It tough to stay positive and to promote positivity when the reality is the job is tough, and getting worse as time goes on.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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