Let's make this the customer's Favorite Place??? - Part Time Sales Associate DSW Employee Review

2.0
Nov 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Operations Manager. Quick interview process.

Cons

Crazy amount of duties that distract from taking care of the customers. Employees responsible for cleaning store....bathrooms, vacuuming, windows, etc. By the time the store opens, you're sweaty and exhausted. Constant chatter in the earpiece the entire shift. Demands for tablet totals, how many rewards signed up, etc. WHILE you are trying to talk to a customer. Reprimands to employees go out on the walkie talkies. CRAZY! Day before the RM is due for a visit, lots of cleaning, organizing, etc. takes place. WHY? Aren't the customers more important than the RM's??? Guess not.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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