Stuck! Unhappy and just stuck! - Assistant Store Manager DSW Employee Review

1.0
Nov 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Dress code, discount, schedule, pay, benefits.

Cons

They lay out all the basics for you to think you are joining a great place. I am 4 weeks in and made a terrible choice. DM motivates my telling us how bad complaints are. DM talks a great plan but once hired never see or hear from her again. No welcome into the company. Everyone is miserable. No one is friendly and everyone just dreads when the SM and DM come into the store. SM is fake and unapproachable. What did I get myself into? I have never been surrounded by so many unhappy people and managers.

Explore other reviews about DSW

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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