The company is too contradictory. - Anonymous employee DSW Employee Review

2.0
Apr 26, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're not management, it's an okay place to work as a secondary job. Good discount on shoes. Friendly atmosphere.

Cons

Virtually no opportunity for part-timers to advance. The company is too contradictory in their expectations. They demand associates convert at least 60% of non-rewards members into members and actually cut associate hours down to 4 or 8 if they do not achieve this. Then when the customers write in to complain how much they are bieng harassed about rewards, the company tells the associates it's okay if the customers say no.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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