Wonderful place to work! - Manager DSW Employee Review

5.0
Jun 20, 2011
Recommend
CEO approval
Business Outlook

Pros

DSW is the best-kept secret out there in retail! It's unassuming, but everyone from the CEO to part-time sales associates make it the best place to work! The communication channel is completely fluid for suggestions/questions/concerns and outside leadership really understand the customer, employee and company.

Cons

Only the ones you aren't willing to help solve yourself! They really encourage field participation in helping to make things better - which really is a good thing.

Explore other reviews about DSW

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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