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Dealer.com by Cox Automotive

Engaged Employer

A Shell of the Company It Once Was - Copywriter Dealer.com by Cox Automotive Employee Review

2.0
Apr 18, 2019
Recommend
CEO approval
Business Outlook

Pros

One of the few "good" options for employers in the Burlington area. There are plenty of amenities (gym, workout classes, cafeteria) for those interested in corporate benefits. My favorite thing about Dealer.com is how invested the company is in the local community.

Cons

The balance between management and the average employee is horribly lopsided. No matter what progress any particular team would make, the messages communicated by management would effectively negate it and/or bring up all new issues. My first 16 months with the Copywriting team felt like one long crunch, focused on working our way out from an enormous backlog of customer content; a problem which could have been mitigated sooner or even avoided entirely with more effective management and an ounce of foresight. On top of all of this, the heath insurance offered by Cox Automotive was horrible compared to what was provided prior and resulted in nearly 2 years of not having an in-network dentist in the local area before I left the company.

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Dealer.com by Cox Automotive Response
6y
Thank you for taking the time to write a review. It’s disappointing to hear you had a less than ideal experience during your time with us. Many of the issues you mentioned were addressed with new leadership. New leadership quickly identified the reason for the backlog was due to the need for additional headcount. Several internal promotions have led to Supervisors supporting fewer team members, which provides them time to continue writing copy. We are evolving our practices to ensure our team members have the best experience. Thanks again and I hope you are enjoying your new opportunity.

Explore other reviews about Dealer.com by Cox Automotive

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great Management - Decent Pay - Work Flexibility - Learning Opportunities

Cons

- Unorganized Workflow - Unclear Instructions/Lack of help in communication from management when times get busy - No Holidays/Paid PTO - No Benefits

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