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      ECI Software Solutions

      Engaged Employer

      ECI Software Solutions reviews

      Some good, some bad - Product Manager ECI Software Solutions Employee Review

      3.0
      Oct 8, 2019
      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours for appointments. Recognized as a Great Place to Work. Decent benefits and a casual work environment. Most people are friendly.

      Cons

      Pay is not competitive. Employee cuts backs are hard on the rest of the team when no cross-training is done. Some longer-term employees are kept that do a marginal job. Work/Life balance is harder for salary employees. ECi does not want to pay OT. Lots of turn over at all levels. Not a career place. Career opportunities for some.

      Explore other reviews about ECI Software Solutions

      5.0
      Apr 23, 2026
      Senior accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and work life balance. Leadership is personable and knowledgeable.

      Cons

      Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

      avatar
      ECI Software Solutions Response
      2mo
      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
      3.0
      May 26, 2026
      Customer experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remotely, potential to move around within company

      Cons

      Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

      avatar
      ECI Software Solutions Response
      1mo
      Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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