Overworked and underappreciated - Anonymous Employee East West Bank Employee Review

I gained valuable experience working with customers and processing different banking transactions. The environment was professional, and I learned how important accuracy and teamwork are in daily operations. My manager was approachable, and I always felt comfortable asking questions when I needed help.

Some days are much busier than others, especially when the branch has a high volume of walk-in clients.

Everyone worked together during busy periods, and the branch developed a strong team dynamic.

The workload kept increasing without enough additional support. Customer queues, reports, compliance tasks, and sales expectations all competed for your attention throughout the day.