East West Bank reviews

3.8

68% would recommend to a friend

(750 total reviews)
avatar

Dominic Ng

88% approve of CEO

71% positive business outlook

East West Bank has an employee rating of 3.8 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The East West Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

750 reviews
1.0
Nov 25, 2016

Worst culture ever

Recommend
CEO approval
Business Outlook

Pros

If you are mediocre, it is easy to shine and move up because everyone else is so bad. A few managers (mostly hired from outside the bank) are very smart and professional. If you are lucky to have one of these rare managers, you can learn a lot and have good career opportunities.

Cons

The organization is a total mess - extremely cheap, unstable, unprofessional, disorganized and political. There is no training or decent computer systems. They hire the cheapest labor possible, which results in incompetent and lazy workers at all levels. The computer systems are so cheap and inefficient that you have to do a ton of manual work just to generate simple reports. Teams are understaffed so managers frequently assign you random things that are not part of your job. The bank constantly reorganizes the management structure and everyone is always confused. Management is very political and many are unqualified and very unprofessional. Most motivate workers through fear (yelling and threatening) rather than positive incentives. The company struggles to grow organically so it generates profits through acquisitions and by cutting costs as much as possible. Good people usually leave quickly. This was the worst culture I've ever seen and I don't remember anyone being happy here.

1.0
Dec 18, 2016

Manager

Recommend
CEO approval
Business Outlook

Pros

Theres no longer any pros to work in this company unless you live very close by to its location and you need a job that provides insurance

Cons

In this corp., management doesnt drive fairness, no integrity. They don't look at the big picture but use and push hard on their people as tools to win their own performance !! The rest of employee there are all overloaded with very low morale.

2.0
Jun 14, 2015
Recommend
CEO approval
Business Outlook

Pros

For the most part, a lot of people that work here is nice.

Cons

The biggest problem here is politics and it starts with upper management. There are a lot of nice people in the bank, but upper management doesn't care about its people if you're not in the department generating sales. They will not hesitate to lay off someone or an entire department. Unlike other banks, its systems, procedures and policies are not really established. It's constantly changing. Training is not on par with other banks.

Viewing 1 - 3 of 750 Reviews

Glassdoor has 778 East West Bank reviews submitted anonymously by East West Bank employees. Read employee reviews and ratings on Glassdoor to decide if East West Bank is right for you.