It's changing and not for better - Anonymous employee East West Bank Employee Review

2.0
Mar 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great non management co-workers, good 401K match.

Cons

The company is changing. I have been here for 15+ years, i don't feel we are a family anymore. it's just another 9-5 job. The company is trying to act like a bigger bank, but manages it like a small bank. Identity Crisis in full swing.

Explore other reviews about East West Bank

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

EastWest Bank is ideal if you want hands-on experience in banking. The work is fast-paced, especially in branch operations, but it’s rewarding to see clients satisfied with your service. The company provides tools and training to handle daily banking tasks efficiently.

Cons

High customer volumes can make days stressful, especially for tellers and account managers.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The job provides solid banking experience and helps develop customer service and problem-solving skills.

Cons

End-of-month and payday periods were especially demanding. It wasn't unusual to stay late to finish reports or complete pending work. The pace became difficult to sustain over time.

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