I took a substantial pay cut just so I didn't have to work here anymore. - Commercial Banking Officer East West Bank Employee Review

2.0
Oct 30, 2013
Recommend
CEO approval
Business Outlook

Pros

My previous company (United Commercial Bank) was acquire by East West, which had been our largest competitor. In retrospect, I may not have been the most cooperative holdover, and they were at least patient enough to let me carry on while my work performance suffered. I genuinely enjoyed the work that I did and I don't think the employees were terrible people. The HQ is in Pasadena, which is a nice area.

Cons

It's been quite a few years and I still feel a strong dislike for this company. I feel that the culture is a bit negative, and from my perspective, there was a bit of mistrust. It may have been situational, since we were acquired, but I know it wasn't just me. Many of the ex-UCB employees left when they could. Some of the EWB employees that I befriended were unhappy also. I never felt welcomed as an employee, the department didn't welcome us, people didn't go out of their ways to introduce themselves. It took a lot of effort, we had two different bosses/department heads that were jostling for positioning, and I felt like the red headed step child until the day I left. Pay is pretty low, the company is a bit petty, and while they do offer work sponsorship, I felt that it was a bit exploitative. It's practically indentured service from the loan assistants that I had talked to. The middle managers/team leaders were not that smart, competent, or adept as leaders. I will concede that this may be true of this banking niche in general, at least from my outlook (I was pretty young/immature back then) Those with ambitions should not stay as the opportunities are not merit based, but rather relationship oriented. Exit opportunities are not great; I had a difficult time breaking into mainstream banks since no one outside of the Chinese-American banking circle knows about EWB, despite it's size and "prestige."

Explore other reviews about East West Bank

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained valuable experience working with customers and processing different banking transactions. The environment was professional, and I learned how important accuracy and teamwork are in daily operations. My manager was approachable, and I always felt comfortable asking questions when I needed help.

Cons

Some days are much busier than others, especially when the branch has a high volume of walk-in clients.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This was a great place to start and develop my banking career. I received proper training and was given opportunities to take on more responsibilities over time. The work helped improve my communication skills and attention to detail. I also enjoyed working with supportive colleagues.

Cons

There can be a lot of paperwork and compliance requirements, but that's expected in the banking industry.

See reviews by: Helpful|Rating|Date|All