Poor management, poor decision making - Human Resources & Talent East West Bank Employee Review

1.0
Aug 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Work environment is hit or miss.

Cons

Where do I start? Lucky I left with grace. C-level HR leader is horrible. Leadership blames everyone for issues when this person can’t own up to his own mistakes. Also has his favorites he trusts and over pays.. PSA: People aren’t leaving mainly because of remote work, people are leaving because they do not want to choose between family and work, or work and safety. People are leaving because of leadership, who verbally abuse their employees. Underpaid, over worked is their model. Past leader's who left were actually good for the bank. Tried to change into agile environment thru transformation projects but ultimately everything reverts back to the way it use to be.. 10-15 years ago. Everything is so manual. There’s also so much drama, so much gossip, everyone knows each other’s salaries. Even the newly hired leader is horrible. Talks so much dirt about past employees when she absolutely knows NOTHING about them. She has already soured the team with her thumping of the chest and claiming she is an expert at every Business function. If the CEO doesn’t wake up, there won’t be a team in Back office anymore.

Explore other reviews about East West Bank

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained valuable experience working with customers and processing different banking transactions. The environment was professional, and I learned how important accuracy and teamwork are in daily operations. My manager was approachable, and I always felt comfortable asking questions when I needed help.

Cons

Some days are much busier than others, especially when the branch has a high volume of walk-in clients.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This was a great place to start and develop my banking career. I received proper training and was given opportunities to take on more responsibilities over time. The work helped improve my communication skills and attention to detail. I also enjoyed working with supportive colleagues.

Cons

There can be a lot of paperwork and compliance requirements, but that's expected in the banking industry.

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